Accelerator 05 · Pharma & life sciences
Adverse event case intake (pharmacovigilance)
Turns emails, call notes and literature into structured adverse event cases: the four validity criteria, seriousness, coded terms and the clock for regulatory reporting.
The problem
- Safety teams receive thousands of reports a month across email, calls, social media and literature, and each one must be triaged within strict regulatory timelines.
- Case processing is the largest cost in pharmacovigilance, and most of it is copying free text into fields.
- A missed serious case is a compliance finding; over-flagging buries the team.
What it does
- Checks the four minimum criteria for a valid case: identifiable patient, reporter, suspect product and adverse event.
- Extracts the case fields and suggests MedDRA-style preferred terms for each event, marked for coder review.
- Assesses seriousness against the standard criteria and states the reporting clock (for example 15 calendar days for serious unexpected cases).
- Drafts the case narrative. Medical review and submission stay with the safety physician.
Paste a report from a patient, doctor or article and get a structured case with validity, seriousness and a reporting deadline.
Live demo: Adverse event case intake (pharmacovigilance)
Synthetic data only · nothing you type is stored
Output
Validity check, structured case fields, seriousness, suggested terms, reporting clock and a narrative.
The demo first calls the Surge in-house AI server and falls back to a hosted open-source model if it is busy. The badge on the output shows which one answered. Limited to a few runs per visitor per day.
How it integrates
In your deployment the accelerator runs inside your environment, behind your single sign-on, and is connected to the systems below. You choose the hosting and the model.
Systems and APIs
- Safety database (Argus, ArisGlobal LifeSphere, Veeva Vault Safety) via E2B(R3) XML import
- Shared safety mailbox and call-centre system
- Literature monitoring feeds
Data we need for a pilot
- De-identified historical cases with the final coding
- Product reference safety information (labels)
- Company SOPs for case processing
Where it runs
- On-prem or validated private cloud (GxP), with an audit trail for every field
Open-source models we start with
- Qwen3-class 14B–32B instruct model for extraction and narrative
- Embeddings over MedDRA terms for term suggestion (licensed by the client)
Walkthrough
A short recorded walkthrough of the adverse event case intake (pharmacovigilance): the input, the output and how a reviewer uses it.
Next accelerator: Catalogue enrichment + shopping assistant →Walkthrough video coming soon
We are recording a short walkthrough of this accelerator. Meanwhile, run the live demo above or book a working session.
Run the pharma & life sciences accelerator on your data
In a working session we map it to your process, systems and rules, and agree what a pilot must prove before it goes live.